Delivery & Returns

We offer free shipping, and you will always receive an order confirmation with an estimated delivery time when you place your order. If you change your mind, you have a 60-day return period, and you can return the item in new condition and in its original packaging for a full refund.

60-day return guarantee

We offer a 60-day money-back guarantee. If you are not 100% satisfied with your product, you can return it for a refund. Contact us and we’ll help you!

Customer Service

Do you have questions or need support?

Our customer service is available Monday to Friday, 9:00 AM–5:00 PM. We usually respond within 1 hour.

Feel free to contact us if you have any questions about our range at contact@bestwaterguns.com

About us

We are a passionate team with a firm belief that a water fight isn't just a game. It's a memory in the making. We believe that the right gear can transform a simple backyard gathering into an epic event filled with laughter, adrenaline, and fun.

FAQs

Do you offer a customer satisfaction guarantee?

Yes, we offer a 60-day money-back guarantee. If you are not 100% satisfied with your product, you can return it for a full refund.

How long is the delivery time?

Our normal delivery time is 5–10 business days. You will always receive a confirmation with an estimated delivery time when placing your order.

How do I track my order?

When your order has been shipped, you will receive a tracking number via email. You can then track the shipment online with the relevant shipping carrier.

What is your return policy?

We offer a 60-day return policy. If you are not completely satisfied with your purchase, you may return the item in new condition and with the original packaging for a full refund. Please contact our customer service for return instructions.

Didn’t find your answer?

Don't hestitate to contact us